Store Policies

 

SHIPPING

Shipping times varies depending on the item purchased. Please read below for all of our products shipping times. Processing time IS NOT included in your shipping time. Orders are not shipped on weekends or holidays.

HAIR ACCESSORIES (1-2 day shipping)

READY TO SHIP UNITS (3-4 day shipping)

CUSTOM UNITS (5-7 day shipping) If we are experiencing a high volume of orders, shipments may be delayed. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

TURNAROUND TIMES Please allow 3-4 day processing time for all pre-made units and customs orders. If we are experiencing a high volume of orders our processing time will be extended. Any delays we will contact you via email or telephone for updates.

REFUNDS

There are absolutely NO REFUNDS!

Please read the description of all our products before making a purchase especially our ready to ship units and our pre-made units.

If for any reason you purchase a ready to ship unit or a pre-made unit and you're having issues with sizing you will be allowed a ONE TIME EXCHANGE ONLY. THE LACE CANNOT BE CUT OFF, no exceptions! If we are currently out of stock of your order a store credit will be issued.  ABSOLUTELY NO REFUNDS.

FINAL SALE/NO RETURNS on all orders of hair accessories and lashes. If any product is received damaged please contact us and a store credit will be issued.